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Our Privacy Policy



1. Introduction
At Adornment Avenue Kenya, your privacy matters to us. This Privacy Policy explains what personal data we collect when you shop for jewellery on our site, how we use that data, and your rights regarding that information.

2. Information We Collect
Personal details: Name, phone number, email, and delivery address when you place an order.
Payment info: Mpesa transaction details (we do not store your Mpesa PIN).
Browsing data: Pages visited, time spent, and interaction data to help us improve your experience.

3. How We Use Your Information
• To process and fulfill your jewellery orders.
• To coordinate delivery with our logistics partners.
• To notify you about new collections, offers, or order updates (with your consent).
• To analyze site performance and enhance customer experience.

4. Sharing Your Data
We do not sell your data. We may share limited information with:
• Delivery couriers (for order fulfillment).
• Marketing and analytics services (to improve our website).
Access is restricted to only what’s necessary.

5. Cookies & Tracking Technologies
We use cookies to personalize your shopping experience. You can control cookies through your browser settings.

6. Data Security
We use industry-standard protections to safeguard your data. Keep your account details private to help us protect you.

7. Data Retention
We retain your information only as long as needed to fulfill your order, comply with legal obligations, or resolve disputes.

8. Your Rights
You can request to:
• View your data.
• Correct any incorrect details.
• Request data deletion (subject to legal limits).
• Opt out of marketing emails/SMS.
Contact us at adornmentavenueke@gmail.com to make a request.

9. Policy Updates
This policy may be updated without prior notice. Continued use of our website implies acceptance of updated terms.